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April 2025

Your monthly update from The Grampians Sector Development Team!

AGED CARE SECTOR

Innovate for Impact – Pillar 4

‘Empowered people is the glue that holds it all together. It’s about having all processes, systems, tools and resources so that your people can make change across the organisation.’

 

Please find some further information below on making changes within your organisations and how to empower tour staff to do this.

 

Making Change Easy: Why Your Organisation Needs A Clear & Accessible Innovation Process

 

How Could Technology Free Your Team To Innovate?

 

Registered supporters for older people

From 1 July, older people will be able to register supporters to help them make decisions about their care. Supporters can advocate for older people's rights and preferences.

 

An older person's ability to make decisions and share their preferences may change from day to day, or over time. It's important to know who an older person's supporters are and what role they play, to make sure the older person's rights are respected.

 

Providers can help by:

  • being aware of the role of registered supporters and supported decision-making more broadly
  • promoting an environment where the wishes of older people are respected.

The My Aged Care representative arrangements will stay in place until the supporter arrangements start.

 

Find out more about supported decision-making.

 

Contact unassessed CHSP clients who receive

regular services immediately


The Department of Health & Aged Care has contacted and given guidance to Commonwealth Home Support Programme (CHSP) providers that have historically provided CHSP services to unassessed clients.

Your organisation will not be able to keep providing services to CHSP clients without an aged care assessment, unless they have an assessment by 30 June.

If your organisation was contacted by your Funding Arrangement Manager and received a letter from the Department, contact your unassessed CHSP clients who receive government-subsidised services as soon as possible. Please contact your unassessed clients who receive services on a regular basis (7 to 12 months of the year). The Department do not have contact information for these clients.

As it can take time to receive an aged care assessment, please support your impacted clients to request an assessment through My Aged Care as soon as possible. 

For more information, read:

  • CHSP client transition letter for providers
  • CHSP client transition provider fact sheet 
  • Letter template for unassessed CHSP clients.

2025-26 Budget Aged Care Measures

The 2025–26 Budget invests $2.9 billion in the Australian aged care sector. 
This investment will continue to: 

  • support implementation of the new Aged Care Act 
  • recognise and value aged care workers 
  • equip the Aged Care Quality and Safety Commission. 

Read about the Budget investment to ensure aged care access for all older people. 

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AGED CARE REFORM

New Aged Care Act – Sector Change Plan

 

The Sector Change Plan for the New Aged Care Act is now available.

 

The plan is a summary of activities which are going to be rolled out to help the sector transition to the new Aged Care Act from 1 July.

It outlines all communications, engagement, guidance and training being delivered by:

  • the Department of Health and Aged Care
  • the Aged Care Quality and Safety Commission
  • Services Australia.

The activities in the plan align with the Departments shared vision to transform aged care to improve the lives of older people.

 

The Department of Health and Aged Care will update the plan regularly over the coming months.

 

Download the Sector Change Plan.

Provider Registration and Renewal in Practice Webinar

 

The Aged Care Quality and Safety Commission is holding their third webinar of 2025 focusing on Provider Registration and Renewal in Practice.

 

Date: Tuesday 15 April 2025
Time: 2.00pm – 3.00pm AEST (2pm-3pm QLD, 12pm-1pm WA, 1.30pm-2.30pm NT, 1.30pm-2.30pm SA)

 

Hosted by Commissioner, Liz Hefren-Webb, it will explore:

  • the step-by-step process of registering as a new provider and renewing registration for existing providers - including audits
  • the deeming process
  • how providers can vary their registration

Panel
Liz Hefren-Webb will be joined for this session by:

  • Sarah Kelly, A/g Registrar - Regulatory Operations, Aged Care Quality Safety Commission
  • Christian Hesse, A/g Executive Director - Quality Assessment & Monitoring Group, Aged Care Quality and Safety Commission
  • Robert Day, Assistant Secretary - Harmonisation and Regulatory Branch, Department of Health and Aged Care

 

For more information ahead of the webinar:

  • Registration and renewal
  • How the new aged care regulatory model will work

 

We encourage providers to join this webinar, ask questions and provide feedback. The live webinar will include a Q&A session.

 

Register to attend

 

DIVERSITY

people-g06ec79603_1280

Carer Wellbeing Survey 2025 now open

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For info see the flyer - HERE

 

Complete the survey - HERE

Reflective Conversation Workshop: Garry & Les’s Story

Join us as we explore the challenges faced by some older Australians when accessing in home aged care services.

 

In this interactive workshop we will use the case study of Garry and Les, which highlights one couple’s journey of accessing in-home aged care services.

 

During this workshop we will use the case study to:

  • Understand the impact of history on older LGBTIQA+ people including barriers to accessing aged care services.
  • Identify the challenging experiences some people from diverse communities and backgrounds may have receiving services within their homes.
  • Explore the importance of providing safe and welcoming services and key actions to demonstrate inclusion, including Specialisation Verification Framework and the benefits to both clients and providers.
  • Find practical ways to demonstrate person centred care and respond to the diverse experiences, values and needs of each service user in line with the new Aged Care Act and strengthened Aged Care Quality Standards.

 

Target Audience:

Program Managers, Team Leaders and Coordinators from CHSP service providers.

 

WORKSHOP FLYER

 

Register Here: Reflective Conversations Workshop. Garry & Les's Story Tickets | TryBooking Australia

 

WELLNESS & REABLEMENT

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Have Your Say: Dignity of Risk in CHSP Services

In aged care, supporting independence and choice is more than a principle—it’s a right. Under the new Aged Care Act and the Statement of Rights, every older person must be supported to exercise their independence, autonomy, empowerment, and freedom of choice—even when that choice involves some degree of risk.  This is the essence of Dignity of Risk (DoR)—the right of individuals to make informed decisions about their lives, including those that carry potential risks.

 

To better understand how Dignity of Risk is currently perceived, implemented, and managed across the CHSP, we are inviting you to complete a short survey.

 

Why take part?
Your insights will help identify real-world challenges and opportunities and inform practical strategies to strengthen sector capability in applying DoR with older people.

 

Time commitment: About 8 minutes
Confidentiality: All responses are de-identified

Survey closes: 5.00pm on Wednesday 16 April 2025

 

The results will be used by the National Sector Support & Development Wellness and Reablement Working Group to consider tools and resources that support best practice.

 

Click here to complete the survey: https://www.surveymonkey.com/r/5857GWV

 

GENERAL

 

 

CHSP Service Provider Forum 

 

Into the Future: Highlighting Excellence

 

With the introduction of Support at Home and the Aged Care Act commencing in July, providers and experts will share insights and strategies to help providers navigate these transitions and achieve optimal outcomes.  The day will focus on the following areas:

  • Wellbeing & Resilience
  • Data & Reporting
  • Communications
  • Workforce and
  • Systematic Change.

 

Thursday 8th May 2025 

9.00am - 4.00pm

 

The Goods Shed Ballarat

 

Registrations are still open.

 

Register HERE

 

Please register if you haven't already. 

 

Introducing:

Ashley Whitehead - Mindfulness & Nutrition Speaker @EQ MINDS 

With a degree in Physiology, Sport Science and Nutrition, Ashley is a Corporate Leader, Trainer, Mental Health Ambassador and Speaker.  

 

Ashley's presentation - Finding Balance: How to Lower Stress & Restore Balance - will share simple steps that your team can take right away to help restore harmony, reduce stress and cultivate resilience, enabling them to prioritise their mental and physical wellbeing.

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TRAINING

Understanding the Aged Care Act: A Workshop Series for Compliance & Improvement

 

Join us for a series of four engaging online workshops designed to help aged care providers navigate the key elements of the Aged Care Act.


Whether you attend a single session or participate in the full series, each workshop offers valuable insights from industry experts to support your organisation’s
understanding and implementation of legislative requirements.


Gain practical tools to review, adapt, and ensure compliance, while enhancing the quality of care you provide.


Don’t miss this opportunity to stay informed and empowered in the ever-evolving aged care landscape.

 

Whistleblowers Workshop 1.00pm - 2.30pm Tuesday 29 April 2025

Provider Obligations Workshop 10.30am - 12.30pm Thursday 15 May 2025

Risk Management Workshop 9.00am - 11.00am Wednesday 21 May 2005

Code of Conduct Workshop 10.00AM - 11.30AM Wednesday11 June 2025

 

For more info see flyer HERE

 

Register HERE

BRMC are offering FREE Cultural Competency Training – Building Inclusive Communities.

About the Training:

 

BRMC's immersive and participatory training is designed to equip individuals and organisations with essential skills and knowledge in cross-cultural work and inclusion.

 

Led by qualified trainers with lived experience as migrants or refugees in Australia, their workshops offer self-reflective, hands-on learning that helps participants connect new knowledge with their own experiences.

 

This training is open to all CHSP Service Providers and volunteers, BRMC training empowers you to create inclusive, culturally safe spaces for diverse communities.

 

Upcoming Sessions (further session will be added):

Face-to-Face Workshops (Morning tea & lunch provided)
8 May

 

Online Session:
24 April

 

Register HERE

Details on the flyer HERE.

 

Don’t miss this opportunity to build cultural competency and foster inclusion.

 

 Exciting Opportunity: Enrol in the Parkinson's MOOC Today! 

Dive into this comprehensive resource to uncover everything about Parkinson's Disease—its symptoms, treatments, and the cutting-edge research shaping the future. Don't miss out on this incredible opportunity to expand your knowledge and make a difference! 

Course Highlights: The MOOC has 5 modules that include:

  • information on the symptoms of Parkinson’s disease,
  • risk factors and pathology,
  • medicines and medical devices,
  • allied health therapies; and
  • strategies for living well with Parkinson’s disease. 

ENROL HERE

 

Thank you for taking the time to read our newsletter.

 

If you have any feedback, questions or concerns regarding any of the information above, please reach out to us on the contact details below.

 

Melanie Perks

Sector Support & Development Manager

0409 945 301

melaniep@bchc.org.au

Sector Development Team

sectordevelopment@bchc.org.au

www.csdgrampians.org.au

Jimmy Driscoll

Aboriginal Development Officer

0491 176 010

jimmyd@bchc.org.au

Natalie Millar

Regional Advisor - Sector Support & Development

0491 091 699

nataliem@bchc.org.au

Debra Giles

Administration Officer

0493 682 540

debrag@bchc.org.au

The Grampians Sector Development Team is auspiced by Ballarat Community Health, 12 Lilburne St, Lucas, VIC

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